Technology

Outbound Lead and Appointment Setting

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Perfect Timing

RCDA will show your team how to perfectly time their calls so they can optimize leads, increase their contacts, and make more sales.

Ahead of The Curve

We’ll share our knowledge and experience with your team and make sure they’re up to date with the latest technology, marketing, and legal information they need to get the job done.

The Quality Conversation

Our Quality Conversation techniques will help your team make real connections with their customers, which translates into increased sales and lasting customer relationships.

Smart Sales Strategies

You know the world’s changed a lot when it comes to outbound leads and appointment settings. It can be tough to get someone on the phone to talk about your business when caller ID and spam blocker apps get in the way. You need a partner who can help you build smart strategies to overcome the obstacles that stand between you and your next sale. We can help with that.

Timing Is Everything

Timing is everything, and when you do outbound sales calls and you don’t get an answer, it’s vital to know when to call again. If you get the timing right, you can optimize your leads and make the right number of contacts. So, if you have 100 leads, and you dial 100 times, you can ensure that you get the best percentage of contacts from those dials. RCDA can help you employ proven dialing strategies that will time your callbacks correctly to maximize efficiency, contacts, and sales. 

Smart Marketing

RCDA works with some of the most effective marketers in the world, and we’ll translate that know-how into creating a powerful, effective, and wildly successful outbound sales business for you. We’ll show your team how to make calls that generate revenue, because we know what works and what doesn’t. We stay up to date with the latest outbound call laws, too, so you’ll know how to do business right. We’ll also make sure you have the cutting-edge technology you need to supercharge your outbound lead generation game.

 

Smart Marketing

RCDA works with some of the most effective marketers in the world, and we’ll translate that know-how into creating a powerful, effective, and wildly successful outbound sales business for you. We’ll show your team how to make calls that generate revenue, because we know what works and what doesn’t. We stay up to date with the latest outbound call laws, too, so you’ll know how to do business right. We’ll also make sure you have the cutting-edge technology you need to supercharge your outbound lead generation game.

 

Making the Sale

Now you’ve got your customer on the phone. How do you get them to sign up for your service? What’s the best way to make a sales appointment? How do you close the deal? RCDA knows how. We’ll teach your CSRs and your leadership the secret to spectacular sales success: our Quality Conversation technique. We’ll create call flows that will show them how to make a real emotional connection, ask great discovery questions, find out the customer’s true wants and needs, overcome every obstacle, and then make that assumptive close. Our methods will rocket your sales into the stratosphere and create lasting relationships with your new customers.

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We look forward to working together and improving your call center performance.

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