Industries
![RCDA-TV-Client Group Contact Center Training](https://robertcdavis.net/wp-content/uploads/2022/06/RCDA-TV-Client.jpg)
Telecommunications
RCDA was called in to help during a dramatic transition period that involved battling for market share. The organization was no longer a local franchise monopoly.
![RCDA-credit_cards Group Contact Center Training](https://robertcdavis.net/wp-content/uploads/2022/06/RCDA-credit_cards.jpg)
Financial Services
The credit union had a large and successful contact center, with more than 65 full-time employees handling more than 5,000 calls per day.
![RCDA-Heavy-machinery Group Contact Center Training](https://robertcdavis.net/wp-content/uploads/2022/06/RCDA-Heavy-machinery.jpg)
Infrastructure & Construction
RCDA found that because the company had built a tremendous business that had grown significantly with even greater growth potential in the future, it was experiencing typical growing pains due to this growth.
![RCDA-Medical Group Contact Center Training](https://robertcdavis.net/wp-content/uploads/2022/06/RCDA-Medical.jpg)
Healthcare
RCDA was contacted by company executives, who were looking for an evaluation of their current contact center operation.
![RCDA-reading-newspaper Group Contact Center Training](https://robertcdavis.net/wp-content/uploads/2022/06/RCDA-reading-newspaper.jpg)
Print Media
The company’s BPO contractor is responsible for the success of two call centers that handle all inbound customer service and outbound retention calls.
Services
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