Robert C. Davis and Associates partners with TouchPoint One to drive high ROI in contact center performance improvement efforts

Press Release Contact center consulting, training and coaching change agent and leading cloud employee engagement and performance management platform vendor unite to help organizations boost workforce effectiveness and business results ROSWELL, Ga. – November 12, 2018 – Robert C. Davis and Associates (RCDA) has announced a new partnership with TouchPoint One, a company that delivers...

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How to Boost Employee Engagement

New poll finds 87 percent of world’s employees not engaged at work, and what to do about it Gallup’s new 142-country study on the State of the Global Workplace reports that 87 percent of employees lack engagement at work. That means that of approximately 180 million employees in the companies studied, only about one in eight workers are “psychologically committed to their jobs and...

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