Marilyn Gomes, Consultant

Gomes-Marilyn-174-2Marilyn Gomes has more than 19 years of learning and development facilitation and instructional design experience. Marilyn has proven to be a diversified bilingual facilitator with the ability to drive employee performance and improve workflow efficiencies dramatically.

She began her training career at MediaOne (now Comcast) in 1995 and later went on to broaden her skillsets at corporations including Citibank, Manpower International,, Qology Direct and AutoNation.

Marilyn’s contact center operations experience afforded her the opportunity to design and successfully implement “TL Boot Camp,” a leadership certification program designed to establish team leader performance benchmarks and core competencies.

She believes that the secret ingredients to making training stick is relevance, brevity and good humor.