Chris Bisgrove, Consultant

Bisgrove-Chris-2-174-5Chris Bisgrove joined RCDA in 2015 to serve the AT&T/DIRECTV Direct Sales group, driving his site ranking from 15 of 18 sites to number one. Chris is a contributing partner to the Direct Energy vendor contact center management coaching team and the RCDA University teaching group. He also supports RCDA business development and growth initiatives.

Chris is an accomplished executive, sales professional and leadership coach with more than 25 years of success in business development and operations management.

In his executive leadership roles with multimillion dollar nationwide telecommunications companies, Chris grew businesses, implemented sustainable growth operations systems and drove profitability. He introduced innovative corporate-wide sales plan development tools and sales compensation plans, and he trained up sales behaviors to drive net new customer acquisition. He implemented improved sales CRM corporately to promote and track sales growth and to forecast operations resource requirements. Chris championed exacting management system processes for nationwide applications. His systematic programs capitalized on explosive revenue growth to double bottom line net income margins.

Chris is a student of leadership. He directed curriculum development and facilitated leadership class activities to fuel growth-necessitated leadership requirements. His corporate six-month leadership development program focused on leadership, communication and company business principles. It met leadership need challenges head-on, regularly graduating new leaders to fuel and sustain ambitious expansion.

His people development skills are rooted in his 20-year U.S. Air Force fighter pilot rearing, including an F-16 flying training commander tour where he directed operations for 60 technically degreed instructor and student pilots and 210 support personnel. He was an F-16 instructor pilot and flight examiner.

Chris earned a B.S. degree in Industrial Engineering and Operations Research from Virginia Tech and an MBA in Information Systems from Golden Gate University. He is a Project Management Institute certified Project Management Professional. He is Aveta Business Institute Six Sigma Data Driven Management trained and certified. Chris is also an MCI Coaching certified leadership coach and mentor.