RCDA has strategic partnerships with the following companies. For more information, please click on the company logos below:
“The key to success in a customer contact center is the ability and desire to have quality conversations with every customer.”
-
Bob Davis
USA TODAY hired RCDA to maximize the performance of our inbound customer service center. Their enthusiasm, expertise, dedication, attention to detail, and most of all a relentless commitment to results served USA TODAY well and helped us to increase sales and to craft an effective retention program. Highly recommended.
-
Stephen Shields, Advanced Consultant at Gallup
The Quality Conversation and a better bottom line
Discover how to have a Quality Conversation with every customer. Understand the process that helps companies double average agent sales per day.