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“It’s great to work with somebody who wants to do things differently.”
- Keith Bellows
USA TODAY hired RCDA to maximize the performance of our inbound customer service center. Their enthusiasm, expertise, dedication, attention to detail, and most of all a relentless commitment to results served USA TODAY well and helped us to increase sales and to craft an effective retention program. Highly recommended.
- Stephen Shields, Advanced Consultant at Gallup
The Quality Conversation and a better bottom line
Discover how to have a Quality Conversation with every customer. Understand the process that helps companies double average agent sales per day.
The Quality Conversation
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