Increasing the close ratio on inbound sales from 8% to 25%

By Bob Davis, Founder and CEO Increasing the close ratio on inbound sales of an established client three times over seems too good to be true, but that is just what we helped them do. What was the trick? Well, it wasn’t just one thing. We helped them: • Manage their low performers, so they moved either up or out.  • Get their agents to speak with potential...

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TDS Global Solutions and Robert C. Davis and Associates announce strategic partnership

Will collaborate to enhance call center operations, help clients hire better-performing leaders, and achieve lower costs and higher performance Press Release For immediate release: October 22, 2019 BROADVIEW HEIGHTS, Ohio – TDS Global Solutions (https://www.tdsgs.com) and Robert C. Davis and Associates (https://robertcdavis.net) have announced a strategic partnership that will...

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How much profit are you missing?

By Bob Davis, Founder and CEO, Robert C. Davis and Associates How many customers call your business every day who have the potential to do much more business with you than they are currently doing, but you don’t discover that potential? This was the situation with a current client. Companies that had the potential to spend millions of dollars per year were calling...

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