Contact Center Consulting, Training and Coaching
888-392-RCDA (7232) | 678-259-9290

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Analyze.

Posted on Aug 4, 2016

Use speech analytics to gain actionable insights into operational effectiveness and the customer experience.

"Everyone has a fair turn to be as great as he pleases.”

- Jeremy Collier

I cannot tell you how grateful I am for the expertise, energy and enthusiasm that RCDA has added in developing these “mid-course corrections” for our DGS program. The results in such a short time are astounding, and quite frankly you are “saving our bacon” here on this account.

- Brian Lambert, Chief Operating Officer, Clear Harbor LLC

The Quality Conversation and a better bottom line

Discover how to have a Quality Conversation with every customer. Understand the process that helps companies double average agent sales per day.

The Quality Conversation

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Robert C. Davis and Associates | 75 14th Street NE, Suite 3720 | Atlanta, GA 30309
888-392-RCDA (7232) | 678-259-9290
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