Contact Center Consulting, Training and Coaching
888-392-RCDA (7232) | 678-259-9290

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Sustain.

Posted on Jan 1, 2011

Build an enduring foundation for
long-term high performance.

"Everyone has a fair turn to be as great as he pleases.”

- Jeremy Collier

It’s an investment that reaps rewards, an exponential return.

- Fidel Edwards, Vice President, Vertex (a BPO supporting a major utility provider in Georgia)

The Quality Conversation and a better bottom line

Discover how to have a Quality Conversation with every customer. Understand the process that helps companies double average agent sales per day.

The Quality Conversation

RCDA introduces online work-from-home courses for contact center teams
How to drive desired contact center results in a challenging time
Contact center quick laps by Robert C. Davis and Associates: Validation is key
Contact center quick laps by Robert C. Davis and Associates: What to do during busy times
Contact center quick laps by Robert C. Davis and Associates: We all love recognition

Robert C. Davis and Associates | 75 14th Street NE, Suite 3720 | Atlanta, GA 30309
888-392-RCDA (7232) | 678-259-9290
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